Store Policy

Customer Care

At Werich Malaysia, we are committed to providing exceptional customer care to ensure your shopping experience with us is seamless and satisfying. Our dedicated customer care team is here to assist you with any inquiries, concerns, or feedback you may have.

Ordering & Payment: Orders can be placed securely through our website. We accept various payment methods for your convenience, including credit/debit cards and online banking.
Shipping & Delivery: We offer fast and reliable shipping services to ensure your order reaches you promptly. Shipping fees and delivery times may vary based on your location.
Returns & Exchanges: We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact our customer care team within 14 days of receiving your order for assistance with returns or exchanges.

Privacy & Safety

Protecting your privacy and ensuring the safety of your personal information is of utmost importance to us at Werich Malaysia. We adhere to strict privacy and security policies to safeguard your data.

• Privacy Policy: We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and protect your data in accordance with applicable laws and regulations.

• Secure Shopping: Our website uses industry-standard encryption technologies to ensure your online transactions are secure and protected from unauthorized access.

• Data Protection: We do not sell or share your personal information with third parties without your consent. Your data is stored securely and used only for purposes outlined in our Privacy Policy.